Returns and Exchanges

RETURNS

We understand that purchasing products online, without the ability to touch and try them on, involves risk. Our goal is to make shopping with us as enjoyable as possible. We’re always available to answer questions about sizing, but understand there are circumstances that necessitate a return or exchange. If for any reason you are not happy with your purchase, you can return your item(s) (except final sale or otherwise indicated) within 15 days of purchase for store credit (less shipping charges); or exchange for new merchandise.

EXCHANGES

Exchanges will be processed as a return and re-purchase. Exchanges for a new size or color are based on availbility and stock on hand. Please email Sales@OfficeHoursSLO.com to ensure availability of your item and to process your new order, prior to shipping the original item back to us. 

Please note that we are NOT able to accept exchanges on worn, altered, washed, or otherwise “used” items. Customer will be responsible for the return shipping cost, which must include delivery confirmation and tracking.